Privacy Policy

Hey there, sock enthusiast! At Bioworld Shop, we believe that protecting your personal information is just as important as providing you with amazing, personality-packed socks. This Privacy Policy explains how we collect, use, and protect your data when you visit socksalestore.com.

1. Information We Collect

To make your shopping experience smooth and secure, we collect the following types of information:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners) or PayPal account information
• Browsing Information: Products you view, items you add to cart, and your preferences for our animal-themed, seasonal, or botanical collections
• Technical Information: IP address, browser type, device information, and how you navigate our site

2. How We Use Your Information

We use your information to:

• Process your orders and deliver your favorite socks worldwide*
• Provide secure payment processing through Visa, MasterCard, JCB, and PayPal
• Send order confirmations and shipping updates
• Offer personalized recommendations based on your interests (like our Dogs, Christmas, or Botanical collections)
• Improve our website and customer experience
• Send marketing communications (only if you opt-in)
• Protect against fraud and ensure transaction security

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Service Providers: We work with trusted partners for payment processing, shipping, and website operations
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, customer information may be transferred
• Never Sold: We do not and will never sell your personal information to third parties

4. Data Storage and Security

Your security is our priority:

• Global Operations: Data may be stored and processed in various countries where we operate
• Bank-Level Security: We use industry-standard encryption to protect your information
• Secure Payments: Payment information is processed through PCI-compliant partners
• Data Retention: We keep your information only as long as necessary for business purposes

5. Your Rights and Choices

You have control over your information:

• Access & Correction: You can access and update your personal information
• Marketing Preferences: Opt-out of marketing emails at any time
• Data Deletion: Request deletion of your personal data, subject to legal requirements
• Order Information: View your order history and preferences

6. Cookies and Tracking Technologies

Like most e-commerce sites, we use cookies to:

• Remember your preferences and shopping cart items
• Understand how you browse our animal, bamboo, and seasonal collections
• Provide personalized recommendations
• Analyze site traffic and improve your experience

You can control cookies through your browser settings, though this may affect site functionality.

7. International Data Transfers

As a global shop serving customers worldwide (except some remote areas and selected Asian countries), your data may be transferred internationally. We ensure appropriate safeguards are in place to protect your information.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. We’ll notify you of significant changes and update the “Last Updated” date.

Thanks for trusting Bioworld Shop with your sock adventures and your personal information. We’re committed to keeping both secure and delightful!