FAQ

At Bioworld Shop, we specialize in expressive socks that tell a story! Our collections include:

• Animal-themed designs (Dogs, Farm Animals, Birds)
• Seasonal favorites (Christmas, Fall, Father’s Day)
• Botanical and nature-inspired patterns
• Lifestyle themes (Beer, Drinking, Camping)
• Special bundles and extra-large sizes

Each pair is designed with premium comfort and personality in mind!

Absolutely! We believe premium comfort should be accessible to all. Our socks are made with quality materials that ensure comfort throughout your day, whether you’re showcasing them at special occasions or enjoying them as part of your daily wardrobe.

Yes! We offer various sizes including our popular “Extra Large” category to ensure the perfect fit for everyone. Check individual product descriptions for specific sizing information.

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

While there’s no minimum for standard orders, you’ll need to spend $50 or more to qualify for our Free Shipping option using EMS.

We proudly ship worldwide! However, please note that we’re unable to deliver to some remote areas and selected Asian countries due to logistical constraints.

We offer two convenient delivery options:

• Standard Shipping – $12.95
  Carriers: DHL or FedEx
  Delivery Time: 10-15 days after dispatch
  Perfect for when you can’t wait to showcase your new personality-packed socks!
• Free Shipping
  Carrier: EMS
  Delivery Time: 15-25 days after dispatch
  Minimum Order: $50 or more
  Perfect for stocking up on seasonal favorites or gifting bundles

Order processing typically takes 1-2 days before your expressive socks are carefully packed and dispatched on their journey to you.

Yes! Standard Shipping includes full tracking through DHL or FedEx. For Free Shipping via EMS, tracking availability may vary by destination.

International customers may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.

Please double-check your shipping address during checkout. We can’t be held responsible for packages sent to incorrect addresses provided by customers. If you realize you’ve made an error, contact us immediately at [email protected].

We want you to be completely delighted with your Bioworld socks. If for any reason you’re not satisfied, we offer a 15-day return policy from the date you receive your order.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the process to ensure your comfort and satisfaction.

For defective or incorrect items, we’ll cover return shipping. For other returns, customers are responsible for return shipping costs unless otherwise specified by our customer service team.

Our customer service team is here to help at [email protected]. We’re committed to ensuring your Bioworld experience is extraordinary from browse to delivery!

While you can checkout as a guest, creating an account allows you to track your orders more easily and may give you access to exclusive offers in the future.